Was really happy with the tracking service and watched the van getting near. Then checked again to see a note with a picture of our gate and saying delivery was attempted but no one was available. 4 people were in the house! Another parcel company delivered a parcel at about the same time! I tried to call the company to be told they were open until 6 on a recorded loop that went on for hours! But no operator available to take my call! My plans to paint the bathroom this weekend scuppered by lazy delivery driver! I will not order goods from a company that uses APC as their courier service in the future!