Appalling service & extremely rude customer service They don’t leave ‘tried to delivery’ cards…only knew they’d tried to deliver when found email in my junk inbox Checked security cameras & delivery guy hadn’t even rung doorbell Tried to get redelivered & unfortunately I missed answering door in time so when phoned to arrange redelivery again I got an incredibly rude ‘customer service’ woman with terrible attitude on phone who kept speaking over me whilst I tried to explain situation & she abruptly told me that they will not leave parcel in safe place unless the sender requests (irrelevant of whether it’s more convenient for the receiver!!! & they return parcel to sender after 3 attempts!!) Unfortunately I had no option but to have this courier company delivery my parcel as they were chosen by the sender …personally I’d never use them as their service is terrible and zero ‘customer service’ Hopefully my parcel gets delivered successfully on 3rd attempt!!