I think APC need to remember that these items are owned by their customers and not by APC. So, that said, why the heck do you think it is reasonable to hold my goods since the 6th September at your Lincoln depot and fail to deliver them? Then today 11th Sept you finally decide to deliver between a 2 hour time slot. And guess what...yep, you still didn't deliver. In fact I saw the live tracking was 4 stops away, and then tracking just stopped. Obviously the APC driver was bored, or too tired and went back to depot. What is amazing is that the parcel still shows as out for delivery at 22.11 at night. So where is it? On back of same delivery van because the driver has left it on there so they don't get in the s*** for failing to deliver it. Too late now anyway as have asked ebay seller to refund me and he will have to getvhis stock back from APC himself. Why do sellers use companies like APC? They must lose so much business. Rubbish. Btw, Natasha from APC the apologies are pointless unless top management are seeing them and moreover acting on them. Consignment 0066791