I should have had 2 flat pack items delivered on 7/9/2023. One turned up and one was lost. I was told the other item would turn up the next day (today). I phoned the company up on the 8th and explained what had happened. I was promised that the situation would be looked into and I would get a call back. Heard nothing for four hours, phoned back. The lady I had contacted had gone home on half day. The new person I spoke to told me it would be Monday before I received the second item.....Not idea of time....I would have to phone up again to find out on Monday. Atrocious company. If you use them it will reflect badly on you and your company. Oh, one other thing. You can hardly hear them in their offices due to background noise.