I don’t really want to give any star. Got message saying due for delivery yesterday between 3pm-5pm we took time off work and waited for it. We even tracked it where the driver stopped at times, it kept saying the package not too far off. By 4 pm the status changed to ‘delivery rearranged by customer’. We felt weird as we didn’t phone or texted to change the delivery date, thinking they will attempt delivery tomorrow. When we checked our tracking code this morning, it totally wiped out. Normally you still can use the old tracking code and it should show you your parcel journey but nothing there. I hope it turns up today because it’s an expensive TV that should be delivered since yesterday. We have to take time off work today to sort this out. Nightmare!!! We tried to phone customer services and of course no answer so we just have no idea where our delivery is !!