Firstly if you don't read the rest, AVOID this company at all costs. I had a tight budget and used them, the European removal guys were ignorant and didn't wear facemasks in Covid and refused to do so even though I am a vulnerable individual and told them so. They damaged the majority of my items - scratched etc; told me I'd be charged 2hrs extra which would mean they had travelled from Glasgow to the Midlands in under 3.5hrs on a weekday; went to the wrong address and argued this person had the same postcode and road name and number; split the skirtingboard, swore at me and my partner arguing we were keeping them from their families etc. I complained and put in a claim which despite photos being taken the night of the delivering and the following day has been refused. Oh and the drivers also forged my signature on the completion form. Despite Anyvan professing to give a professional service, they don't give a damn, and it is owned by some youngster who doesn't even know what customer service is. I'm taking them to court and I hope others mistreated will do the same.