If I could give less than one star, I would Worst home moving experience I have ever had. Would not recommend at all. Firstly, there was no correspondence from them at all to tell me when they were arriving on the day until 23.25 the night before. They then gave a time slot of two hours which was absolutely fine. But I was told the driver would call beforehand to give a more specific time; they did not. Only when they were 10 mins away did they call. I contacted Anyvan several times the day before I was due to move asking for a time slot (which was promised to be given to me the day before my move) but they couldn’t provide one. Secondly, I received an email which advised I would be able to track the van throughout the day; this did not work. Thirdly, as we were not allowed in the van with the driver (fair enough), we made our own way to the flat to meet him. When I arrived at my flat, he called to say that he had some other drops to make and would be about an hour! All my belongings were in the back of the van. I tried to argue asking him to come here first (we really didn’t have a lot of stuff to move and the new place was a 10 min drive away so it wouldn’t take long), but he said this is how the scheduling works and he had other stuff to do. I was not told this beforehand, nor was I even told by him face to face when I met him. It is absolutely shocking that he expected us to be fine with this after we had loaded everything we own into a van with him, to then have him say he wasn’t coming! Fourthly, he took over two hours getting to us. Completely ruined the move. I had expected that booking through a seemingly reputable company that it would be a good experience. I was mistaken. I will never use Anyvan again and I will advise people to actively avoid using their service. They are rude, unorganised and incompetent.