Absolutely shocking lack of customer care and service. AVOID THIS COMPANY!!! The chat line and the customer service dept had no intention of helping me track where my furniture had got to (collected on Friday in Lincoln as agreed, van allegedly broke down, replacement driver finally engaged to deliver it. Supposed to arrive Saturday, still waiting Sunday, arrived at last on Monday afternoon) just specialised in giving answers to fob me off and continually claimed they were waiting for the driver support department to provide an update. Rude incompetent staff who had no interest at all in helping to sort things out. I cannot describe how awful their work ethic is. The driver who finally arrived seemed a nice professional guy, but I would NEVER recommend Any-van (more like No-van!!) as a company. The only part of the service they seemed keen to be efficient and effective over was taking my money when I booked!!! LOOK ELSEWHERE, DO NOT USE THIS COMPANY.