Booked van and two men to move some large, heavy furniture. The turned up and complained they didn't have access to one of the cupboards, completely ignoring the fact that access was hampered by two of the items they were moving. We agreed that the cabinet had not been emptied, but even when it was they complained. Stood around for 45 mins, then contacted their office to complain that the job couldn't be done and left. They didn't even have the means to move some of the furniture. My husband bought a wheeled trolley thing which was really useful, not sure have these men would have moved any of our furniture without one. I would not recommend using this company, unhelpful and a total waste of £75.