Hi there. I was so called "driver" for this company over 4 years. As I had started my business they were great to find a customers and build my experience. After 3 years and finished 100s of big house moves what was left for me was only wrecked vans and smashed back. AnyVan is only the broker which join you with a self employed businesses and before at least you had a chance to based on reviews pick the company right for you. They were taking around 1/3 of the amount you paid for themselves but at least we had a chance to give the customer our prices. Unfortunately now, since march the whole process has changed and AnyVan is quoting the price on their own. Many times not accordingly to the needs. After this they post it on the website and anyone who is faster can take the job. The driver can't even contact with customer up to 3 days before move to ask for all details as AnyVan hides the details. We run our own removal business and in this year we have started to advertise much more and we stopped using AnyVan. I can see there is a huge amount of bad reviews and I would like to explain how it works. Let's imagine that you are moving house which is very stressful. The company like mine is coming and giving you the quote for instance £700. Where all the money are ours we can offer you extra person, dismantling service and we worked with a smile on our faces from beginning to the end. Then you are going to AnyVan and you are getting very similar quotes. You are thinking we'll AnyVan is so big and has thousands of reviews, I will take them So you pay £700 to AnyVan. Now if we were a small business you didn't have to pay vat so our quotes were smaller Since march AnyVan keeps all the money so the quote includes VAT. In £700 quote there is around £120 VAT. There is £580 left. Now AnyVan takes 40% it is another around £220. So the money which is getting the company that is coming to you is only £360. That company has to do all the hard work, and gets only around half from the price you are paying. Imagine who is gonna work harder, the private business who takes all £700 or the anyvans driver who is getting only £350 for the same job. And you my dear customer are paying exactly the same money. This is why AnyVan now is getting so many bad reviews. Drivers who works for them with all the effort are getting less than before and have to maintain vans pay employees etc. Working for AnyVan now only give you a chance to survive with no money at all for leisure, or even van repairs. That's why I would like to give an excuse to the drivers who are rude, late or checking all the items or don't want to do anything extra. It's only because the anyvan is so greedy and is overusing the other companies which are working for them