Moving home, we looked around and considered hiring a man and a van for a time-based payment. However, a salesman on the phone at AnyVan said that with what we had to move, it would take all day. This scared us into thinking it would cost us a fortune and that it was a better choice to go with AnyVan because they would complete the job and were insured. However, it only took the cowboys they sent one hour in total, and it clearly shows with all the damage they caused to the new house and the items being moved. We no longer have an American fridge freezer, which stores medication, and they destroyed our washing machine. They also just dumped everything in the living room when we paid for room-to-room service. Just to illustrate how clearly the drivers they sent had no common sense, they placed our microwave face down with the door down, cracking the glass front. The drivers were rude, aggressive, and their language was disgusting. I contacted AnyVan and supplied them with a mass of photos. AnyVan refunded 25% of the overall charge, but the claim department was useless, to say the least. They shared my details without my permission and lied to me regarding an emergency payment. There is no such thing; it was just the damage payment settlement because their basic cover only includes fire and theft. I mean, who is going to pull over a moving van and rob furniture? This whole company is a joke; stay away from them for moving home. I think many of the good reviews they have are from staff members because it seems like someone has tainted their social media accounts. The reviews on there are similar to mine regarding damage, lack of contact, and only paying out £100 for an American fridge freezer. How can anyone at AnyVan sleep at night knowing they are working for what feels like a bunch of cowboys? No vetting was done on the drivers, and there were no CRB checks when moving children's rooms; that's dangerous