Absolutely appalling treatment yesterday. We bought a wardrobe flat packed from jysk in Wakefield. We asked about delivery which we were told was by anyvan and would be £26. A lot considering they were driving two miles up the road. We asked if they would take it upstairs in that price as my partner and I both have bad backs., and not just feeble back ache, i have a metal plate in my spine and under no uncertain terms must i lift. We were told we had to go online and sort the delivery and yes it included taking it upstairs.
On their web site there was a choice of two prices depending on the size of the package. We didnt know which size ours was so decided as they were going to take it upstairs we would pay the higher price of £40.
They arrived this morning flatly refusing to take it upstairs. My partner argued with them that we had paid an extortionate amount for that service but it was left at the bottom of the stairs. We are now going to have to lift it up between us.
Shocking service, what a disgusting company.
2 months ago
ANYVAN has a
3.3
average rating
from
2,214
reviews
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