WOULD NOT RECOMMEND FOR HOUSE REMOVALS
I've used Anyvan in the past before but they seemed to have deteriorated recently. I did a one bedroom flat move to a house 2 hrs drive away and initial charges were about £460 but after we had loaded the van they up the price to £720 which was almost double and said if I don't pay, they wont deliver anything at all and there is no refund. I find there is no transparency in how they calculate these charges as the driver himself kept changing his mind during the delivery and it opens people up to being overcharged especially when they know you are desperate. I felt kind of played tbh, that he waited until the last moment to increase the charge and then threatened and pressured me into paying saying things like I am wasting everyone's time and saying "if you don't want I'll take out all your things now and leave. You are delaying me." It was honestly a pretty upsetting and expensive experience and I would recommend other companies like Hello Vans which my housemate used (after Anyvans denied her delivery on the day itself with no refund at all and just left), as they are a lot more flexible, upfront with their costs and better customer service.
4 months ago
ANYVAN has a
3.3
average rating
from
2,225
reviews
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