This company is an absolute joke. I booked a small house removal. First day the van was half full of someone else’s stuff and couldn’t load mine. The second day, the van broke down and couldn’t come. I was told I could cancel for a refund but this was an important house move for a new job and I was at the mercy of this unprofessional company. Third day the van came at 7am then had to drive to Manchester to collect more stuff and said they’d get to my new house for 5pm. I was sick and arranged for a friend to supervise the delivery. The driver called at 1.45 to say it would be 8hrs before arrival! Eventually got to my new house at 9.45pm and my friend couldn’t stay that late, the drivers dumped all my stuff in the kitchen! After a phonecall to the manager they dumped a bed and drawers upstairs and everything else in the kitchen! Oh except for my bike which they dumped outside. I was in tears to the driver begging him to put my sofa in the lounge and washing machine in the garage, I even offered to pay him more money to put my things where I needed them and he refused. The company’s response; I should have arranged for someone to meet the driver, regardless of time of night, I should have said if I wanted the items in the correct room (despite this being a house removal service), the driver apparently said I wanted all my items dumped in the kitchen, they offered a measly 10% refund - stick it Anyvan, you’re company is shocking and does not deserve to operate. You’ve caused me distress, worry and anguish and now I have to pay someone to put right your shoddy service.