We had a long distance move over 3 days. They arrived late on the 1st day saying they had to buy the boxes en route. They charged me a huge amount for extra boxes after arriving late again the second day. They then almost threw our possessions into the boxes, & did not mark which rooms the boxes were for. The sofas have not been covered but just chucked into the storage, with boxes stacked up haphazardly. We cannot find anything as boxes are unmarked, & the sadle of my electric bike is missing. Basically a total shambles & I would never recommend this company to anyone. I was told that whatever stress I was under regarding moving, the packing & moving would be the most stress free part!!!! You have to be joking!