AVOID this company if you don't want your furniture ruined - I would give 0 if I was able. Hired this company to move a Victorian wardrobe. This had original latches, locks and material lining inside. Wardrobe was dismantled carefully by owner for ease of transport by courier. The wardrobe is over 100 years old and has survived intact in a beautiful condition. It was in the care of two AnyVan movers for 1 hour of its life. It now has 5 rips to the original victorian material lining, several deep scratches and lumps taken out of the wood and only 1 latch and lock as the 2nd has been smashed off and is now missing. I am completely shocked and can't quite believe this could be possible. I expected the doors to have been wrapped for safe keeping, but looking at the state of them can only assume they were thrown in the back of the van. One of them has white paint on the surface, so again I assume just thrown in on the floor of the van. Appalling! I paid twice as much as other quotes, in order to avoid this(!), believing the good Trust pilot reviews. I would say go with a reputable local courier (I wish I had), as this company are large, looks like they get local van drivers with no reputation who have not been vetted or trained to move items carefully. You run the risk of landing up with a courier you wouldn't employ yourself if you were able to check their history. You pay for trust, AnyVan. This is not acceptable. I trusted you to move something old and beautiful and you used movers who damaged it without any care or thought. Anyone reading this, please take this warning seriously. This is not a company to be trusted with your belongings. I took out the extra insurance offered. Be warned! When I phoned AnyVan to report this they told me there is nothing they can or will do now, as it is an issue for the insurer. They really were not interested in the situation or how to resolve it. Take it up with the insurer, as it is a 'damage claim' there is nothing more we can do. They wouldn't even agree to ask the driver to check his van to see if the original brass handle and latch that has been broken off was still in there, preventing me from even trying to have it repaired/ restored. No enquiry as to the performance of the movers or the resultant damage. I'm so gutted. The wardrobe was beautiful. I've been looking for one with no damage, scratches and all original for over a year and was delighted when I found it and won the bid. AnyVan are responsible for multiple points of damage to the item, irreparable and ruined after over 100 years of being looked after! Disgraceful! No refund, no care taken, no thought. Don't use this company. Do you want to take the risk you might have the same experience? I trusted them. You will too. Don't make the same mistake as I did. Choose another, better, more reliable and trustworthy company who will, if in the unlikely event of damage (you would assume!!!) would do everything in their power to put it right. Not this lot. AVOID! AVOID! AVOID! I totally disagree with the description made by AnyVan on this page. Save up to 75% on deliveries and removals (not true my charge was twice that of other local couriers that I now wish I had gone with. I trusted this bigger MORE EXPERIENCED company to my regret) No matter what you are moving; from a King-Sized bed to a framed picture of the Queen; a Grand Piano to a classic Ford Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond. (This is not true - multiple points of irreparable damage caused by YOUR 'trusted team') We do this by marrying people looking to move something with our trusted team of AnyVanners (I would like to know what this trust is based on? As your judgement is extremely poor) They are equipped with the knowledge and expertise to go the extra mile. (Not true - my item was damaged in numerous ways at numerous places - can't understand how this could be possible if your claim is true.) And our customer team are always on hand to ensure there is a friendly person to guide you through the journey. (I spoke with two different people across the day as I discovered all of the damage. They were polite, but, and this is crucial, in the end said they could do no more other than say that I make a claim on the extra insurance I bought. Terrible service. Not helpful at all. In the end, when left with a totally ruined 100 year old UNIQUE piece of furniture which started the journey in excellent condition for its age and ended up irreparably damaged they offered no support of any kind, no attempt to resolve, no attempt to locate the damaged and missing items (insurer will investigate in up to 7days!) or even, at the very least, an offer of any kind of refund by way of apology! They are in control of vetting their 'trusted and experienced team'. Something went seriously wrong here and they do/ did nothing in response).