Do not use this company! Their service is absolutely AWFUL. The drivers were rude and aggressive. My husband ended up taking about 1/2 the things they were meant to transport. We ending up packing and unpacking everything despite paying for the gold service. Their phone customer service is terrible - we spent about 3 1/2 hours on hold to Anyvan on the day of the move trying to get them to help. Every person we spoke to told us something different but nobody was willing to help. The movers broke 2 valuable items which we have been told to claim on insurance but from the reviews it sounds like that is a scam too. The move was last Wednesday and until today...Monday we have not had any response from Anyvan despite complaining every day. Finally got a response today saying there is nothing they can do and are not willing to provide any discount or refund. DO NOT use the company they are AWFUL!