Very similar experience to the other reviewers. Engaged a company through Anyvan. It was a truly nasty experience. Drivers arrived super late, so the move wasn't over until late at night. So late that we couldn't get away as planned.
First crew arrived surly and uncommunicative, dropped boxes of kitchenware/crockery on the way down the stairs.
Second crew had a full Eastern European sex-trafficker vibe. One guy was surly, breathtakingly rude, actually menacing.
They managed to ruin pretty much all of our furniture, things were scraped, scratched, bent, broken, glass shattered, you name it, they ruined it. Although everything was bubble-wrapped to within an inch of its life as instructed.
Photographed the manager, sent it to the manager, whose first instinct was threatening. Then he fobbed us off, told us it would take months before anything happened insurance wise. Then after months they claimed they didn't know what we were talking about, denied all communication. Although, there is an actual trail. Then they just stopped communicating with us.
Approached Anyvan to ask what was their take. They said it was nothing to do with them. So, don't go via Anyvan, they are chancers and cheats. A really toxic experience.
1 year ago
ANYVAN has a
3.3
average rating
from
2,224
reviews
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