Wow. What an absolute shambles anyvan are. They are clueless, useless liars. AVOID. Let me tell you about my experience with anyvan. I booked a house move with them a month ahead of the move date, went through the list of stuff, all seemed okay. The day of the move rolls around - Where are anyvan? No one knows. They are supposed to show up between 8am and 9am. I call at 9:15 and the helpdesk person has nothing but laughter for me. I try calling the driver - 7 times - nothing. I try anyvan again and actually get through to someone helpful. He can offer me two options - a full refund or a move later that day, I don't have much choice so I go for a move later that day and a new time of 8am to 6pm is given to me. So now I'm surrounded by boxes and just have to wait. I ask anyvan about the moving crew, these guys have had a full day so won't they be tired and just want to get done? I.e. in a bit of a rush? No says anyvan, this will be a new, fresh crew! [Morgan freeman voice]They were not a new fresh crew. In fact, they were tired and argumentative[/Morgan freeman voice] They start to throw stuff in the van, almost literally. I paid for four items to be dissembled. Their paperwork says three. I say f* it and disassemble my main desk myself. They drive to my new place, dump the furniture in the house and get out as quick as possible. It's now gone 9pm, a very long day. A few days later as I'm checking through all the stuff I notice serious scraps and dings out of two bookcases, one bedside cabinet, the bedframe and a shelf is missing from a half height bookcase. What a complete shambles anyvan are.