I cannot express how strongly I do not recommend this company. The packing service was abysmal; for example, one box literally had one lampshade in it, another was half full of coat hangers, another had one pillow and one sheet. Our kitchen was left untouched, the key reason that we booked the service in the first place. The move day was so stressful - the drivers arrived 90 mins late and rushed the entire pack so that they would not be late for their next job - so they only packed very quick things, leaving all the kitchen items etc. But sadly this was the least of our problems. The delivery service lost a bag of all the bolts for our beds, and the legs for one of our beds. This has left one bed significantly impaired, and another completely unusable. The refund they have offered is well below anything that reflects the time, stress and cost of the company’s negligence.