I wouldn't even rate it one star if I had the option!! We were quoted £180 for a small chest of drawers n a small single (according to them a double) wardrobe to be taken to one address down the road. And then from that same address a futon Matress back to the original address along with the frame picked up along the way. They come to mine... Decided the wardrobe won't get out... Despite my telling them it came in together.. So will go out together... Nope. Can't do it. So I call the company for a refund on the wardrobe only to be told no. No refund. So I've paid £180 for a small three draw chest of drawers, a futon Matress and small futon frame... To be moved down the road . No refund on the wardrobe. Shocking!!!! The wardrobe went in like that... Why can't it go out like that... They didn't even attempt it because then I won't be entitled to refund... Which apparently I'm not entitled to anyway! no refund. Im a single mum, that works nights and I literally saved every spare penny for three months to get this done. So im £180 down. Wardrobe still in property. No refund for items not taken. Luckily...i have two guys coming this evening to take the wardrobe to where its meant to go... . And i will be recording it to prove it can be done!!!! No doubt it'l make no difference to them and they'll still refuse the refund. But I will make it known that they're scam artists and rip off merchants!! Absolutely fuming!!!!! Cannot believe it.