It's a bit pre-mature to ask for a review upon completion of my order because I haven't received the product yet. Therefore, I can only comment on the website. The website works, but needs a refresh as it looks like it was built in 2012. I would consider hiring a develop to rebuild portions of it and include the reviews in the website itself. In terms of the review funnel, I'd suggest querying customers for reviews via email between 7-14 days after their order arrives. That way you're likely to get more useful feedback. I hope this helps and good luck with the business!