Hi. I haven't actually seen the product yet. When I ordered, the website somehow populated the address field with an incorrect address from PayPal, whilst Anorak is not necessarily to blame for that, I was disappointed in their response. I realised immediately and tried to find a number to call and cancel. No customer service desk, I emailed urgently and heard back later that it has already been dispatched. I asked what could be done and, basically it was nothing. The email response was kind of rude I thought, and very much 'tough luck' with no attempt to help by calling the delivery service or by telling me I could tell the address to reject the delivery so it got returned. I think companies like Anorak ought to understand that part of their product is the delivery service that they choose and manage. The customer has no control over that. Anyway, overall very disappointed at the customer services