This company deserves 0 stars period!
What I thought would be a straight forward transaction, turned into 8 months of hell and unwarranted stress from a so called clothing company that takes out the gold medal for the worst customer service of all time. I purchased 4 dresses in March and was informed that delivery would occur 8 days from dispatch. Numerous emails went without response as to what had happened to my order when weeks and months went by without any word. It was until I received an email from Annah Hariri asking me to leave a review for the 4 dresses that I never received that led me to request a cancellation and refund for the non delivery of goods. The response was that a refund would be issued within 14 days which never eventuated. Another email was sent about 3 weeks after asking why a refund was not done, only to be told that store credit would be issued because 6 months had lapsed since my order was made (it had not been 6 months even with the delay in response). Fortunately, a refund of my money $199 US was issued thanks to my bank after disputing the transaction and reporting it as a scam. Annah Hariri you should be ashamed of what you are doing. I DO NOT recommend purchasing through this company, avoid it like the plague!
3 years ago
Annah Hariri has a
1.1
average rating
from
675
reviews
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