Bought flooring recently but yet to be laid so this review relates to the purchase only. Claire was patient with us as we viewed Andersons plentiful stock of carpets. Her advice was friendly and professional and we finally focused on a couple. Being allowed to take samples of these home was a great help as we finally settled on one. Measurement of our room was arranged with no hassle and we received a written quote quickly thereafter. Andersons have been very understanding with us and have taken in hand to safely store our carpet until our room is ready for laying.