I have been shopping with Ancient Wisdom for many years, and over this time they have improved the website and have some very good and interesting stock. Customer service is generally very good and I will often use the chat facility, which can be very useful for multitasking. My main bugbear is that they are in the stone age when it comes to PPD (pick, pack & dispatch). Having worked for a wholesaler for years we would offer a same day dispatch service (for next day delivery), with Ancient Wisdom 3 days is deemed acceptable. I have tried to message them to explain the urgency but then told that 3 days is the norm. The time it takes small stores to get the stock in is crucial, your customers can order their products anywhere these days, and I need to keep my customers happy. This is something I will need to work around, and perhaps you will too....