My own car was in the garage and I was going on holiday. My husband sourced this company for me. I hired a Ford Fiesta for 4 weeks one of which was spent driving round the Cotswolds. There was a generous mileage allowance. There was a warning light which related to a tyre sensor which they had ordered but was coming from Germany. I had no problems at all with the vehicle in fact I hired it for a further week until my car was ready. It was painless to do, I rang them up, they okayed it and I return the vehicle a week later. Excellent all round service. I would definitely use them again.