Great price. Friendly staff and really happy with the van. The bloke dealing with me in the reception left nothing to chance. Showed me around the van. Controls and tail lift operation. Really happy and recommend this company to anyone. Thanks for a smooth rental.
A great vehicle, helpful and speedy collection and delivery. All paperwork for driving in France well prepared.
One suggestion- tell clients the items they need for driving abroad - breathalyser etc. We knew but others may not. Otherwise five star.
I required a van at very short notice... allied were able to supply a van at the point of contacting them..... so I was very happy...
the only disappointment was that the van inside had not been looked after and very dirty inside and when moving my furniture they incurred scratches and dirt to them.... I look after all of my furniture so am quite upset to have removed my accessories slightly damaged..
Hi Stacey, we're sorry to hear your experience with Allied Vehicle Rentals wasn't satisfactory. Your pick-up took a little longer to process because we had to change drivers, as your licence didn't allow you to hire the vehicle you had chosen. We do advise this on booking as well, but with your feedback we will make sure we make this extra clear to future customers. If there is anything else please don't hesitate to contact us on 01245 930 282. Kind regards, Allied Vehicle Rentals.
It was so easy to book with Allied, we popped in on the off chance on a sunday and the gentleman who served us was really helpful even though the office was officially closed.. He very kindly booked us a car and advised us what we needed to do regarding registering with the DVLA which we had no knowledge of previously. The car was brand new and nice a clean. The pick up was painless and the drop-off was equally so. The rates were brilliant too, we would definitely recommend them and book with them again in the future.
Overall the whole process was smooth and efficient. One thing you have to work out is the petrol situation. I understand your position in that people were returning cars nearly on empty and then removing their credit card details on file with you meaning Allied had to pick up the cost of refilling the car. That being said there must be a better alternative. each time I picked the card up the very first thing I had to do was get to the nearest petrol station asap. The likes of Hertz or Avis must handle it more efficiently and if you can match their procedures it would be significantly better
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