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Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.68 out of 5

Location:

Moulsham Lodge Garage, Gloucester Avenue,

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Allied Vehicle Rentals 5 star review on 17th July 2021

Allied Vehicle Rentals 5 star review on 17th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have always used Allied for van hire and as much as the vans are a little dirty and could do with a clean the service and value for money has always been really good so we decided to try them for car hire, NEVER again! We booked a vehicle for my daughter based on what she was told over the telephone was available and received email confirmation including reg number of a 2008 Peugeot '21 plate vehicle. On the day when my daughter went to collect she was told the previous booking had been extended and the vehicle was no longer available, we was palmed off with a tatty Astra that had a problem with the locking system, the dash was showing a problem with the wheels/tyres and generally the vehicle needed some serious TLC (dents/scratches in nearly every panel). When complaining and asking to speak to a manager the staff were far from helpful. When we asked why they extended a booking if they knew the vehicle was booked out to a different customer the gentleman said there is no guarantee of what vehicle you will get on the day. If you book a new 2021 plate vehicle and then end up being given a tatty Astra that is not acceptable in my view. I would seriously think twice about using Allied for car hire and we definitely WILL NOT be using them again.”

Posted 1 day ago

“Great service with a wide range of vehicles available. Easy key drop-off if you want to return out of hours. Made my house move that little bit easier. 👍🏻”

Posted 1 month ago

“Booked a car, but they never confirmed booking, they don’t answer the phone. I left a message but they never returned the call. Very poor customer service.”

Posted 1 month ago

“Quick and Easy to book and pick up. I was allowed to return the vehicle to another town, good communication. Minimum red-tape. Recommend it.”

Posted 1 month ago

“I've been very fortunate that Allied have had vans available at really short notice on several occasions, and the online booking system is pretty simple to use. Van models and dimensions are given, which helps, and if the van size booked isn't available they call to let you know and either let you scale down, paying less, or scale up at no extra cost. Collection is easy and social distancing has been put in place (Brentwood branch), and dropping off can be done at any time before your deadline by using a key safe. Very convenient!”

Posted 2 months ago

“I have used Allied vans hire for while my van was in service . Very good prices , good insurances, vehicles run excellent. free carpark near by. 5 stars”

Posted 2 months ago

“The vehicle was very battered and untidy dented with no fuel in at all so had to fill up first before loading and no parking for your car at depot so had to park on a side road”

Posted 2 months ago

“Good prices and nice staff, no stress with the fuel tank, and vans right”

Allied Vehicle Rentals 5 star review on 17th July 2021

Allied Vehicle Rentals 5 star review on 17th July 2021

Posted 2 months ago

“Great value for money”

Posted 2 months ago

“Really friendly and efficient service.”

Posted 2 months ago

“The whole process of ordering, collecting, using and returning the vehicle was very swift and very efficient.”

Posted 2 months ago

“Very efficient, got an upgrade at no additional cost😀”

Posted 2 months ago

“Always use Allied, very easy to book and reliable vehicles”

Posted 2 months ago

“Always happy to help very friendly”

Posted 2 months ago

“Good range of vehicles, competitive rates, friendly staff”

Posted 2 months ago

“Cannot fault the hire. Whilst they did not have the ideal sized vehicle a larger one was offered at the same competitive price”

Posted 2 months ago

“Helpful staff easy rental .”

Posted 2 months ago

“All really good”

Posted 2 months ago

“The van was very good for my needs, however I had to wait well over an hour for someone to be at the office to hand me the keys, despite calling the main office twice”

Posted 2 months ago

“Absolutely excellent great customer service. Allied do anything to accommodate you, impressed with their professionalism”

Posted 2 months ago

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Allied Vehicle Rentals is rated 4.60 based on 440 reviews