Paid £692 for a Level 3 Building Structural Report on a property. Initially, the report mentioned a non-functioning bathroom extractor (which they just forgot to switch on from above the door) and minor issues like a small crack in the driveway tarmac. Bought the property, but later discovered widespread cracked silicone in bathrooms, kitchen, and windows, with upstands higher than worktops. Gaps in window corners and unevenly sitting plastic doors/windows were also found. The property has/is experiencing movements and this should have been noticed and made us aware of! (there are some water leaking marks which they are saying is from the condensation and nothing to worry about but again, should've been put on the report and it wasn't) Raised an issue and got a dismissive response blaming "cheap silicone." Asked for a refund, but they refused, suggesting I contact an ombudsman. Planning to pursue the issue further.