My husband Terry & I cannot thank you guys enough.Living in Australia it was difficult to organise a Portable Air Conditioner for my sister living in UK, after explaining to Mark Wigg about my sisters disability,Mark arranged delivery immediately,it arrived within 5 hours. Mark went above and beyond with one of his college Craig to set up a surprise for my sister,this turned out to be hilarious .As I was on the phone to my sister she saw the delivery van pull up and said ooh someone getting a parcel but its never me,we carried on talking for a bit and she looked out and saw Craig in back of his van at this point Mark was calling my phone in Australia to tell me Craig was at her address. After getting of phone to Mark Craig was knocking on sisters front door with the Air Conditioner all masked up.My sister went into shock and I said to her is that Craig at the door she asked his name looked back at me and said how do you know this guy at that point the penny dropped Craig set it all up for my sister and showed her how to work it. You Guys are wonderful, thoughtful,considerate and empathetic I explained to my sister how the Guys at this company had gone above and beyond to help her and she was so great full. If I could reach that far I would give both you guys the biggest hug for doing this for me living so far away, So friendly and Happy. I couldn't recommend this company enough for what they did for me Thank you again Love and Best Wishes to you all. Terry & Wendie. Adelaide South Australia.Thank you for making my sisters day it meant so much to her Stay Covid Safe Everyone