Avoid at all costs !!!! After severe weather issues & our connecting flight being postponed, we asked if they could pick us up 3 days later or issue refund & we would make new booking with them. They did neither. Just ignored us, until after the 3 days had passed & we had to organise & pay for another transfer. BTW, we had given at least 5 hours notice before the scheduled pick up time. This was as soon as we knew our flight was cancelled. They had no outlay up to this time. They refused to help, based on their T&C’s !!! We are organising our trip for 2024 & will NOT be using Airport Transfers. All other service providers that we dealt with on our ‘delayed’ trip last year were most helpful & obliging. Same cannot be said for Airport Transfers.