From day one I was looked after by Tim, he instantly took the time to completely understand our situation, what we were looking to achieve and explain everything involved to us. Tim was super approachable and any questions or concerns I had throughout our process he was there to answer and advise. The communication was gold standard and when hurdles came up Tim was able to help us look at various options, understand those options and gave us the information to make an informed decision that suited us best. I would recommend them to anyone who is looking to use their services.