Spoke to aerial early this morning. All I needed to receive freeview was to have my aerial turned to face other was. I was told an engineer would be with me before 4pm and would contact me 30mins prior to visit. I emailed at 4pm after hearing nothing. Had reply saying (with no apology) unfortunately we haven't been able to get an engineer to you today you can rebook for tomorrow if you're available...erm no I'm not. I waited in all day...just moved to the area. Start a new job Friday and have things to do. Obviously watching tv won't be one of those things!!