Poor explanations of the policy and cost nearly £200 cancelation fee because I sold my car. Their monthly finance is a joke; they choose what suits them to charge per month so instead of 12 months of charges I had 9 months which massively bumps monthly payments. Their customer service upset my wife and made her think we owed them £1000 but it turned out it was just a £200 fee. They went on telling us we must pay the whole amount off to cancel; essencially saying hey ill cancel but ill just give you 10 months worth of insurance and have my policy cancelled.... As from reading the fee quickly changed! These are scam artists. This is the second encounter with these ( second chance) and again was double barrel shot down.... These are the worst company I have ever encountered to date. I will NEVER use this company EVER again! I recommend searching yourself its less hassle and you wont get ripped off!