This company used to be great until Covid hit and everybody started working from home , now it seems nobody even does their job properly. The stress it causes trying to get through to this company is just unbelievable. There is also some sort of fault on the line which I have reported numerous times over the last three or four years. It still hasn’t been fixed. When you do finally get hold of someone and you go through all Info,, they say they will call you back and they never do. I’ve lost track how many times this has happened to me and now once again our policy is due tomorrow and we cannot get hold of anybody. It’s ridiculous. Stead clear is what I will say.