We are a salon who use the Remi ultra tips, usually the hair is fantastic but myself and a couple off my costumers have recently received a really bad extensions they are nothing like they used to be! Half the thickness but the same price!! I have picture evidence of the hair extensions the difference between the old and new which is horric which I shall post around if this isn’t resolved quickly and I have really fine hair and it’s doesnt even blend my base line and that’s with a 100 (4 packs). They don’t seem to want to take any fault for this, when sending pictures they said they only take it from weight not picture so I weighed them still wouldn’t offer me a refund or to send out thicker ones like they used to, I am waiting for a response on where to go next so shall keep you all updated and I think if this is the new hair everyone needs to find somewhere else, hopefully they will be helpful and resolve my matter so In future money isnt wasted and costumers aren’t left over charged for poor quality hair