Blonde extensions turned orange. Photo of the hair turning orange in profile picture Very disappointed with this company, I’ve been buying from them for years now and have worn extensions for many years, clips in, micro beads etc. Know how to care for them. However, first problem occurred and I made a complaint that my extensions had turned orange after washing them. They questioned me in detail about which products I had used, in fact Richard the manager wasn’t very helpful at all. I explained it was only everyday shampoo and conditioner. But he insist it was my fault due to using these products. Richard would not listen to that fact that no where does it state in the policy not to use these products. Yet he continued to explain I should be using their aftercare. Therefore, I bought brand new extensions from additional lengths again and the additional lengths after care, shampoo and conditioner in hope this would not happen again. This is the only products I have used on these extensions and they have turned orange. This has ruined 4 lots of full head clip in extensions and wasted a lot of my money. Also paying out for the aftercare products. Wouldn’t be surprised if this is some how my fault , again. Very very disappointed with the not only the products but the customer service I have received. I have attached a photo and a video In response to your reply it’s not a a different batch at all. Same hair colour 60 I’ve ordered the same products 4 times it’s done this on 4 times on all the hair that I’ve ordered from yourselves. Your asking to do tests on them now and asking me to pay to send them back.