Disappointed Customer
Gift card meant to be valid for 12 months but only valid for 1 month. Really bad. Presume they are trying to get rid of old stock. Can't get through to help at all. Tried to extend but costs extra 20 quid for 6 months, not even to the original length! Plus almost half the cosy of the voucher itself. Really bad I wouldn't have bought if it was advertised as short expiry. I can't give this as a gift and I ordered especially to get it quickly so will lose money even if I can return it, although return seems impossible. Really disappointed. Wish I'd looked at reviews before buying. Looks like there are issues redeeming vouchers so not like I can give it to anyone else either! What a rip off.
Helpful Report
Posted 2 years ago
Hello

Thank you for sharing your experience with us, however I am unsure what has happened.

All of our vouchers clearly advertise the expiry date on them before purchase, furthermore out stock is changed out for new stock every August/September, therefore I believe an error has occurred. If you would kindly call us on 0371 384 1025, we will be happy to investigate further.

Kind regards

Charlotte Howland
Posted 2 years ago
Activity Superstore Ltd is rated 3.71 based on 390 reviews

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