"Only gets 1 star because you can't give zero. The most appalling level of 'customer service' - waiting 7 or 8 days for a response every time you ask a question, no telephone service (you are just referred to the website), live chat closed most of the time. It becomes impossible to use the voucher or plan anything. Still no further forward, trying to contact venues direct now to see if they will honour vouchers.
DO NOT USE THE (LACK OF) ACTIVITY SUPERSTORE, THEY ARE A SHAMBOLIC WASTE OF TIME!"
Thank you for taking the time to leave your comments. I am sorry to hear that you have not had any luck in getting through to us. Our contact number is 0371 384 1025 and we are open Monday to Friday 9am until 6pm. We have introduced a new system and regret that we have experienced some teething problems, however we are working towards these being resolved and you will then be able to contact us via email, phone or Live Chat any time during our opening hours.