I can’t begin to express my delight and surprise at how quickly, easily and effectively Cordula and her team dealt with my claim. They have been ultra-professional at every stage of the process, very communicative and extremely pleasant. I was devastated to find that my pension investment with Rowanmoor was basically worth nothing and spent a weekend worrying about how to sort this out. After researching the debacle that is Dunas Beach Resort and the problems that lots of other investors have had in the selling and administration of this scheme, ACL kept appearing as a company who could help. I am by nature a sceptic of claims handling companies and have avoided them in the past, but the reviews on ACL’s site seemed genuine and true, and these coupled with the fact that ACL actually advertise their fees for a successful claim convinced me to fill in the contact form to see if we could do anything to sort this out. So, Cordula contacted me the following day and we had a very informative discussion during which Cordula repeatedly advised me that based on the information I had given her, there was a possibility of a claim against the original IFA and the pension company but stressed to me that there was no need to engage a claim handler as the work could be done by myself and save the fees. How refreshing that there was no hard sell, no false promises and no guarantee of any recompense. Unsurprisingly I opted to pursue a claim through ACL and was kept informed of all developments throughout the process. A successful claim was made to FSCS regarding my mis-sold pension and I have been paid out in a matter of a few short months. I would not hesitate to engage ACL to handle any further claims - so easy and stress free. In conclusion, if you have reservations about engaging a claims handling company to guide you through and handle the mess your pension may be in, have no reservations in contacting ACL - you have nothing to lose and potentially a lot to be thankful for.