I am extremely disappointed with the customer service of ABIS. I purchased a projector screen for a client which is no longer required. The item remains in its box, unopened and completly unused. They have refused a refund or a return based on the fact that their website states that screens cannot be returned. Ths message did not however show up at point of purchase. It was not brought to my attention when the product was in my basket. I was given no prior warning of this company policy, and as such I believe I .shod be able to return it and get a full refund. These items are not make as bespoke items. I have even offered to pay for the return courier. Who knows if their product is good? However their way of handling their paying customers is rude, arrogant and shoddy. I would not recommend them in any circumstance.