AVOID THIS COMPANY! I purchased 2 shoe cabinets from this company in October 2020. When the products arrived, and I assembled them, I noticed that they had sent me the wrong products, (a cheaper and smaller version of the ones I had ordered and paid for). There is no way of contacting the company, other than email, so I emailed them explaining the situation and requesting an exchange. It takes days, sometimes up to 10 days, to get any kind of response from the company, and it is only ever via email, and sometimes is only an automated response. After over 30 emails sent back and forth over a period of over 3 months, I have finally managed to receive a refund. I was initially promised an exchange, and had to go through a long drawn out saga of disassembling the incorrect products, packaging them and sending them back. But then without any notice, and after having received the returned products, the company told me they were unable to fulfill replacements, so I am now having to try and source the cabinets from elsewhere. There was a telephone number listed on the returns label, which I tried calling several times to try and speak to someone, but every time my call was unanswered. It is impossible to get an immediate response from this company, so avoid them, unless you enjoy dragged out email conversations to resolve any kind of issue!