I’ve bought a few items recently. The bracelet which can be personalised. It’s great quality and looks lovely on the wrist. The only thing I’d change would be the squares at the end as when you’re writing they can dig in. I mean does that stop me wearing it? No, but if I had to pick something. I originally bought for a friend and then ended up purchasing for myself as I just loved it! I did utilise the chat service which was great and they respond very quickly. I would say within a few minutes. As I had a question regarding my order. Great service from start to finish. I’ve also just bought the fidget ring in silver. LOVE and true to size which I was worrying about initially. Great quality and goes very nicely with my day to day jewellery. I’d certainly purchase more. It’s expensive however the quality is great. Quality over quantity in my opinion.