Absolutely appalling service. Placed two orders with a deadline that AA Labels were made aware of. One order got completely missed and the other then arrived 6 weeks later and was sent to the wrong address despite AA Labels being put in direct contact with our manufacturing company. I was then told that I could pay the extra charge for them sending it to the wrong address! I paid to sort the problem out myself to then find that the labels had been printed incorrectly on the roll! Bad communication and main member of office staff clearly doesn't know what she is doing and doesn't have a proficient level of English or customer service to do their job well. Asked to speak with a manager on numerous occasions and emails were fielded and questions not answered. Would never use again. Very disappointed and cost my business a month of sales due to not receiving the labels on time.