The templates provided on the website & in design tool for the labels don’t align with the actual labels sheets that I received. Absolutely useless. Will not be buying again. Further to the customer team prompt response to a negative feedback: please do not lie, I have not received any email from yourselves and you not trying to resolve anything. I described the problem above, the cut out 50mm stickers AACA15 that I received do no align with either a pdf or word template provided on your website for that particulat product code. Either the lables I received are cut out incorectly or the tepmlates are wrong. Either way the stickers I ordered are useseless to me as I can’t print them aligned and I wasted my money, I’m expecting a refund for this!