The product was not delivered as per the proof (the images were not aligned - and more than the 1/2mm stated). I’ve made three phone calls and about five emails regarding the good will guesture of at least a partial refund - and you offered me 10% on a new ordered - which is pretty terrible suggesting I would want to spend more money with you. I was then told that I would have to sent the stickers back for a refund which is again just lumping more work on me for you not delivering the product promised. I just really dislike when companies ask me to be so stringent with a proofing process and then deliver a poor product. A really pet peeve and I won’t be using you again.