I was pleased with the communications via email regarding my order and any questions I had, however my experience with Wise Bartender went downhill quickly with the actual delivery of my order. The company uses Parcelforce for deliveries -- I think they should really find a new delivery method. Parcelforce made no effort to find the address I put on file and therefore did not deliver my package. I asked those at Wise Bartender where my package was once days had passed after I was supposed to receive it, and they did not even know. They had to contact Parcelforce directly. It turns out my package was being held at a depot 25 minutes away. If I didn't have a friend with a car, that would have been an impossible retrieval for me as there are no train stations or busses nearby to the depot. This package was a gift for someone and it turned into such an ordeal, nevermind being also a week late by the time I was able to retrieve the package. I would have had a much better experience with Wise Bartender if not for these issues with delivery. Unfortunately because of how late, inconvenient, and uncommunicative the delivery was, I don't see myself ordering from Wise Bartender again unless they change couriers.