IF I COULD RATE THEM ANY LOWER I WOULD. THE RAC ARE THE SINGLE WORST COMPANY THAT I HAVE EVER HAD THE MISFORTUNE TO DEAL WITH. THEY HAVE EXTORTED MONEY FROM ME (£300 FOR A SINGLE CAR BATTERY) HIDING BEHIND THEIR SELF-SERVING POLICY LOOPHOLES THEY DON’T EVEN KNOW THEIR OWN PROCESSES OR POLICIES. THEY WERE THREE HOURS LATER THAN THEY SAID THEY’D BE. THEIR PATROL MAN WAD RUDE AND HAD AN ‘I DON’T CARE’ APPROACH. HE ALSO PUT ME ON SPEAKERPHONE, TURNED THE ENGINE OFF, AND OPENED HIS VAN DOORS SO THAT ALL NEIGHBOURS WOULD HEAR THE ARGUMENT HE WAS GEARING UP FOR, (WHICH DIDN’T HAPPEN). VERY UNPROFESSIONAL. THEY HAVE BEEN INCONSISTENT AND RUDE WITH THEIR CUSTOMER SERVICE, THROUGHOUT. THEY HAVE BEEN VERY QUICK TO HAND MY COMPLAINT OFF TO THE OMBUDSMAN, WITHOUT DEALING WITH IT PROPERLY. THEY CLEARLY DO NOT CARE AT ALL, ONCE THEY HAVE YOUR MONEY THEY DO NOT GIVE A DAMN. ROBDOGS.