Tried to cancel breakdown cover because my husband has beenot diagnosed with cancer and so we sold his car. Waited 35 mins to get through and then was browse beaten by a man who would not cancel it. Kept insisting we left it running...tried to get us to swap it to a different car. Anything but allowing me to cancel. Just bullied into submission. However a super young man at sales sorted it out for me the next morning and he cancelled it with no problem. The worst rudest service ever and this all came on top of my husbands cancer diagnosis.
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