Parcel Monkey uses Parcel Force as a courier, combined they make the for the worst experience ever. Parcel Force should not exist as a company they are like having your parcels delivered by your local council. Same bunch of mediocre alcoholic numb sculls. Parcel Monkey have been robbing customers for years upon years taking money for insurance and seldom paying out. If the UK operated a decent protection service for its citizens these fraudsters would not exist. Instead they make multi millions every year selling insurance that they seldom pay out on. Can I urge anyone who has been robbed by this company to take the matter up with their MP, the FCA, BBC Watch Dog or who ever will listen. This German company has been defrauding British Citizens for over a decade and nothing has been done. Why is this?